Privacy Policy
At The Greenhouse Shop t/a Lancashire Greenhouse Services Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and other communication channels.
1. Information We Collect:
- Personal Information: When you make a purchase, register for an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.
- Browsing Information: We may collect non-personal information about your browsing activity on our website, including your IP address, browser type, and device information, to improve our website’s functionality and user experience.
- Cookies: We use cookies and similar technologies to enhance your browsing experience and personalize content based on your preferences. You may choose to disable cookies in your browser settings, although this may affect certain features of our website.
2. How We Use Your Information:
- Order Processing: We use the information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
- Marketing Communication: With your consent, we may send you promotional emails about new products, special offers, and other updates related to Lancashire Greenhouse Services. You have the option to unsubscribe from these communications at any time.
- Website Improvement: We analyse browsing information and user behavior to improve our website’s functionality, optimise content, and enhance the overall user experience.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. Data Security:
- We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
- All sensitive information transmitted through our website is encrypted using Secure Socket Layer (SSL) technology.
4. Sharing Your Information:
- We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you, including installations. These service providers are contractually obligated to safeguard your information and may only use it for the purposes specified by The Greenhouse Shop t/a Lancashire Greenhouse Services Ltd.
- We will never sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
5. Your Rights Under GDPR:
- Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the right to access, update, or delete your personal information held by The Greenhouse Shop t/a Lancashire Greenhouse Services Ltd.
- You may also have the right to restrict or object to the processing of your personal data in certain circumstances.
- To exercise your rights or request further information about our data processing practices, please contact us using the details provided below.
6. Changes to This Policy:
- We reserve the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for updates.
7. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
Email: hello@thegreenhouseshop.co.uk
Postal Address:
The Greenhouse Shop t/a Lancashire Greenhouse Services Ltd
Unit 2, Field View Yard
Head Dyke Lane
Pilling
Preston
PR3 6SJ
Last Updated: [27-12-2024]